Success Mobile

Client: Éxito Group

Type of service provided: Web Portal - Ecommerce

Country: Colombia

Version: Drupal 9

Sector: Industry

DEVELOPMENT IN DRUPAL OF A NEW WEB PORTAL

We are very pleased to present our new website, a seamless e-commerce platform designed to empower Móvil Éxito customers. With our user-friendly website, customers can now conveniently purchase and pay for mobile phone lines and data packages online in real time.

We have revolutionized the payment process by offering multiple options, including the innovative 'Puntos Colombia' payment method. Customers can also choose combined payment methods, leveraging both Global mPay and 'Puntos Colombia' for greater flexibility.

What sets us apart is our ability to apply these purchased packages directly to end users' mobile phones on the go. This real-time activation ensures that our customers can enjoy their services immediately without any hassle.

On our website, our goal is to provide a smooth and efficient experience, making it easier than ever for our customers to stay connected with the services they need.

 

WHY WAS DRUPAL 9 CHOSEN?

The Éxito group, after a careful study of possibilities and tools to define its technological preference, chose Drupal for the capabilities it offers to all the portals and businesses that are part of the Group. In Móvil Éxito, Drupal Commerce with a number of very special business rules and continuous growth was the perfect choice from the start, and that is why they selected it.

 

PROJECT DESCRIPTION:

Project objective:

  • Bring the Móvil Éxito telephony product to many more customers through a web portal that allows automating purchases and some special processes such as recharges and assignment of data and telephony packages.
  • Increase sales of their mobile telephony product/service.
  • Achieve integration through web services of all necessary systems to carry out the online acquisition process.

 

Project requirements: 

  • Implement online purchasing and payments.
  • Carry out minute or data recharges online after processing payments.
  • Allow payments using the Éxito group points system.
  • Enable promotion possibilities including product bundles.
  • Execute mixed payments with credit cards and/or points.
  • Integrate with the chosen payment gateways.
  • Connect with user databases of Móvil Éxito and the Group.

 

Project results: 

  • Sales growth and product popularity increased significantly from the moment of launch.
  • Online transactions have increased over time.
  • New needs have been identified, leading the team to work every month on new developments, such as enabling customers to self-manage their products.
  • The system has been diversified and expanded, for example, to include special options for distribution points.